Are you passionate about crafting unforgettable experiences for others? If so, the hospitality industry could be your ideal destination! From elegant hotels to vibrant restaurants, this dynamic sector presents a plethora of exhilarating career prospects that prioritize your customer service abilities and love for interacting with people.
Whether your aspirations involve guiding travelers around the globe or ensuring guests feel warmly welcomed in a charming bed and breakfast, the realm of hospitality offers a diverse array of opportunities waiting to be explored. This article will unveil some of the most fulfilling roles within the hospitality sector, guiding you towards the ideal pathway to kickstart your career in this inviting industry.
What is the hospitality industry?
Youâve heard the term âhospitalityâ, but do you know what it means?
Going super formal for a moment, the word âhospitalityâ literally refers to the relationship between a guest and a host.
That basic description covers a lot of potential careers, from managing a restaurant or hotel, to organising conferences and overseeing catering arrangements â maybe even preparing the food yourself.
Hospitality is all about service, so if youâre a friendly and welcoming type who loves dealing with lots of different people, then thatâs a great starting point for a career in the industry. But thatâs not all â youâre going to need a range of other skills, experience, and qualifications, to make the best possible entrance.
Exactly what youâll need will depend heavily on the type of job youâre looking for. And as has already been established, there are quite a few to choose from!
Best Industries to Build Hospitality Career
The hospitality industry boasts a plethora of career avenues, yet your adaptable skills can unlock opportunities in unexpected sectors! Numerous industries highly value the outstanding customer service, communication prowess, and adept problem-solving abilities cultivated in hospitality. Let’s delve into some exciting prospects beyond the conventional realms of hotels and restaurants:
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Healthcare: In this sector, hospitality seamlessly transitions into patient care. Roles such as patient services representative, hospitality services coordinator, guest services specialist, and patient experience manager are dedicated to ensuring patients feel at ease and well-supported.
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Retail: Customer service stands as the cornerstone of retail triumph. Hospitality skills can propel you into positions like customer service manager, store manager, sales manager, or brand ambassador, where fostering positive customer relationships is paramount.
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Real Estate: From property managers and leasing consultants to real estate agents and housing coordinators, the real estate industry thrives on clear communication, adept problem-solving, and exceptional customer service â all attributes honed in a hospitality background.
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Travel and Tourism: Crafting unforgettable travel experiences epitomizes the essence of the travel and tourism sector. Hospitality skills in travel industry prove invaluable for roles such as tour guides, travel agents, customer service representatives, and even flight attendants, who ensure a seamless and enjoyable journey for travelers.
Top 7 jobs in hospitality
Hospitality job meaning – hospitality job entails serving within the tourism or leisure sector, dedicated to crafting a warm and memorable experience for guests. These positions entail direct customer interaction to surpass their expectations, fostering enjoyment and contentment during their stay. From housekeeping and waiting tables to event coordination and hotel oversight, hospitality roles span diverse responsibilities united by a dedication to delivering exceptional service and ensuring guest comfort and satisfaction.
Are you driven by the desire to craft unforgettable experiences for others? If so, the dynamic and vibrant realm of hospitality may be calling your name! This exhilarating industry offers a plethora of fulfilling career paths, providing you with the perfect platform to showcase your exceptional customer service skills and people-first approach. From the electrifying pace of hotel management to the refined artistry of a professional chef, the hospitality sector boasts a rich tapestry of opportunities waiting to be explored. So, prepare yourself to embark on a captivating journey where you have the power to make a profound impact on people’s lives, one memorable experience at a time!
Hotel Manager
While you donât necessarily need a degree to become a hotel manager, being in possession of one means youâll be able to join a dedicated management scheme for a larger chain (read: faster career progression).
Your job as a hotel manager will cover all those crucial tasks that keep your hotel running smoothly every day⌠so, things like business planning, admin, budget control, and of course, excellent customer service.
Youâll also be responsible for managing a team, of course, so it almost goes without saying that youâll need to be confident and easy to get on with! Bear in mind, too, that most hotels operate on a 24-7 basis⌠so if youâre after a traditional 9 â 5:30 type of job, this wonât be the career for you.
Salary-wise much depends on where you choose to display your hotel managing talents. For example, think about managing your local hotel, then think about somewhere like The Ritz⌠there are obviously going to be some differences in salary!
But on average, you can expect to start out in a range of ĐĐ20,000 to ĐĐ40,000 per year⌠with higher earning potential in London.
(Download our Debut App to find the latest hotel management opportunities for graduates. Go on, you know you want to!)
Catering Manager
Love all the pleasures of food, but donât fancy cooking it yourself? Catering management might be the way to go, instead.
Again, a degree will see you able to join a graduate scheme for a larger organisation, and your job will involve planning, organising and developing food and drink for customers.
Youâll have to meet their expectations, but youâll also have to adhere to rigorous hygiene standards and tough financial targets (this job is definitely not just about making tempting lists of different foods!)
Experience is vital â even casual work as a barista will give you some insight into the catering industry, and how you personally like to work. If youâre a lone wolf who prefers to do everything yourself, you might prefer working for a smaller company that lets you run the day-to-day operations on your own.
Otherwise, joining a larger team means youâll have help handling different catering functions â and you could find that instead of working in a busy kitchen, youâre carrying out planning activities in an office.
Career-wise, thereâs a lot of potential. Catering (or food and beverage) managers are needed everywhere from hotel chains and cruise ships to prisons, factories and holiday parks!
Eventually, you could rise to the position of Head of Catering, with a salary that could hit six figures. Until then, expect to earn between ĐĐ22,000 and ĐĐ45,000 as a Catering Manager.
(Want to browse the latest catering management opportunities for graduates? Just download our Debut App, and youâre away!)
Chef
There arenât many careers that work to such a clear hierarchy, with lots of different roles like sous chef, chef de partie, and head chef (which youâll understand if youâve ever watched MasterChef!)
Even with your degree, itâs likely that your career will start right at the bottom, as you get to grips with specific cooking techniques like knife skills, work in different sections of the kitchen, and learn regulations like health and safety, and food hygiene.
Youâll have to be a good listener and be someone who responds well to instructions in very hectic environments (rebels need not apply!)
Hours are long, and the work will be hard. But youâll also be working as part of a close-knit team, so if you thrive on the buzz that comes with collaboration in a fast-paced atmosphere⌠this could be the career for you.
The restaurant industry is fast-growing, but you can work as a chef in lots of other locations, including the Armed Forces!
You could even go it alone as a contract caterer further down the line, or become an Executive Chef, who takes charge of menu planning, overseeing the catering budget, and liaising with suppliers.
Salary-wise, you can expect to start relatively low, at a range from ĐĐ12,000 to ĐĐ16,000. However, thereâs a lot of growth potential⌠and lots of Michelin-starred restaurants to work your way up to!
(Download our Debut App to browse chef jobs for graduates).
Conference Centre Manager
Consider your conference centre as the âstageâ on which everything happens!
Youâll work closely with people like events managers (more on those laterâŚ) to help your clientsâ events run smoothly.
Fast thinking, strong customer service and problem-solving skills are a given â bonus points if you can speak more than one language â and youâll need a good head for finance. Why? This role also involves ensuring your conference centre can make a profit.
A degree in hospitality, travel and tourism could see you jumping to the head of the queue in terms of both applications and salary (also depending on your experience). An assistant manager could start on around ĐĐ20,000, while senior-level salaries could rise to ĐĐ60,000.
(Download our Debut App to find the best conference centre management roles for graduates).
Events Manager
If you can juggle lots of different tasks and still keep everybody happy, events management could be your dream career!
A relevant degree is a great starting point, but if you can get some hands-on experience, helping to organise different events, that will be highly prized. Youâll need to project-manage and negotiate, and youâll also have to have a meticulous eye for the little details.
The types of events youâll manage could range from corporate conferences and art exhibitions to overseas incentive trips, weddings, and special birthday parties. Youâll be responsible for planning and organising everything, so working as part of a team is a must â no-one can plan big-deal events all by themselves!
(Well, not successful ones at leastâŚ)
This is the type of role that tends to attract commission, so your salary could be more of a starting point. If youâre just starting out, you can expect a base salary of around ĐĐ20,000, while more experienced events managers could earn up to ĐĐ45,000.
(Make an event of downloading our Debut App, to find the latest management opportunities for graduates!)
Restaurant Manager
Different from a Catering Manager (theyâre in charge of the food), youâll be ensuring that the everyday running of your restaurant is efficient, profitable and that it maintains its good reputation.
So, youâll need a great head for business, AND good creative skills.
But thatâs not it. Youâll be in charge of the restaurant staff, and youâre also that person customers ask for when they want to âspeak to the managerâ ⌠which means diplomacy has to be your middle name.
(In other words, leave the fiery hot-headedness at home!)
To join a formal recruitment scheme, youâll need a related degree â this is yet another role in which graduates get a head start. Salaries will depend on the size and type of restaurant you choose to work for⌠some may also offer bonus payments if you can reach certain targets.
Expect up to ĐĐ40,000 in a fine dining restaurant, while casual dining could attract up to ĐĐ30,000.
Youâve also got the option to become a fast-food restaurant manager, in which your degree could see you bypass the counter as part of a graduate scheme. General managers in fast food restaurants can expect to earn up to ĐĐ32,000.
(Snack on the best restaurant management opportunities for graduates, by downloading our Debut App).
Pub Manager
It could be quicker to list the things you wonât be doing as the manager of a pub⌠itâd be far shorter!
Not only will you be greeting customers, but youâll also recruit and train staff, and be responsible for back office functions like stock control and finance. Patience, teamworking, and strong organisation skills will be a must.
If you havenât got the cash to buy your own pub and do it all your way, and you havenât got the time to start at the bottom, joining a graduate scheme will introduce you to all the different activities of the role.
You can expect to start at a salary of between ĐĐ16,000 and ĐĐ20,000, rising to around ĐĐ35,000 for licensees. Oh, and thereâs a strong chance youâll also benefit from subsidised meals, and even free accommodation in some cases.
How Do I Find the Right Hospitality Job?
Easy.
Download our free Debut App, and you can get browsing the best, most recently updated graduate jobs across the entire hospitality industry.
What else? You analyse your non-academic talents (getting ahead of the competition in the process), and play fun â and educational â games.
Any more benefits? Yes⌠you can avail yourself of practical, no-nonsense career advice from people whoâve trodden the beaten path before you.
Thereâs also a chance that youâll be talent-spotted by an employer before youâve even made an application.
Best of all? Not only is our Debut App completely free, thereâs not a single catch or a single adâŚ
âŚso all you have to do is concentrate on starting that dream career.
What are the most valuable skills in the hospitality industry?
In hospitality, strong customer service skills, effective communication, and problem-solving abilities are paramount. Additionally, teamwork, organizational prowess, and a genuine passion for creating positive experiences are highly prized attributes.
Is a degree necessary for a career in hospitality?
While a degree in hospitality management or a related field can be advantageous, it’s not always a prerequisite. Many hospitality roles provide on-the-job training, and having relevant experience or skills can suffice for entry-level positions. However, as you progress in your career, a degree can broaden your opportunities for leadership roles and higher earning potential.
What are the prospects for career advancement in hospitality?
The hospitality industry offers clear pathways for career progression. Starting in entry-level positions, individuals have the chance to accumulate experience before transitioning into supervisory or managerial roles. Furthermore, there are avenues for specialization in areas like catering or event management. With dedication and perseverance, advancement to leadership positions within hotels, restaurants, or other hospitality establishments is achievable.