Sales and Service Specialist

Job Description

Bridgestone Americas is seeking a Sales and Service Specialist to provide exceptional customer service and drive sales growth at our retail locations. This role involves engaging with customers, offering tailored product solutions, and ensuring operational excellence to support the Bridgestone mission of delivering superior tire and vehicle services.

Duties and Work Process

- Provide outstanding customer service by addressing inquiries and offering solutions tailored to customer needs.
- Recommend Bridgestone products and services, ensuring customer satisfaction and loyalty.
- Handle sales transactions, including pricing, billing, and payment processing.
- Perform vehicle inspections to identify maintenance needs and communicate findings to customers.
- Assist with inventory management, stocking, and product displays to maintain a well-organized store environment.
- Adhere to safety protocols and company policies to ensure a secure and efficient work environment.
- Collaborate with team members to achieve sales targets and enhance the customer experience.

Necessary Skills and Qualifications

- Excellent interpersonal and communication skills to engage effectively with customers and team members.
- Strong problem-solving abilities to provide tailored product and service recommendations.
- Sales acumen with the ability to meet or exceed performance targets.
- Basic technical knowledge of tires, vehicle maintenance, and repair services (training provided).
- Proficiency with point-of-sale systems and general computer applications.

Work Experience Requirements

- Minimum of 1–2 years of experience in sales, customer service, or a related field.
- Experience in the automotive or retail industry is a plus.

Education Requirements

- High school diploma or equivalent.
- Additional technical or sales certifications are advantageous.

Benefits of Cooperation with the Company

- Competitive compensation package with performance-based incentives.
- Comprehensive healthcare plans, including medical, dental, and vision coverage.
- 401(k) retirement plan with company matching contributions.
- Paid time off, including holidays and vacation.
- Professional development opportunities through training programs and career advancement initiatives.
- Inclusive workplace culture that values diversity and promotes collaboration.