Retail Salesperson

Job Description

Bridgestone Americas is seeking a Retail Salesperson to join our team, delivering exceptional customer service while driving sales performance in our retail stores. This position plays a key role in providing a seamless and positive experience for customers seeking automotive products and services.

Duties and Work Process

- Greet customers and assess their automotive needs with a friendly, professional approach.
- Provide in-depth knowledge of Bridgestone products, including tires, automotive accessories, and related services.
- Offer tailored recommendations to match customer needs and preferences.
- Process sales transactions accurately using the store's point-of-sale system.
- Maintain store cleanliness and organized product displays to enhance customer experience.
- Assist in managing inventory, including stock replenishment and regular audits.
- Collaborate with the service team to coordinate installation schedules and ensure timely service delivery.
- Meet or exceed individual and store sales goals through proactive customer engagement.
- Participate in promotional activities and campaigns to boost store sales.
- Resolve customer complaints or concerns efficiently while maintaining high satisfaction levels.

Necessary Skills and Qualifications

- Excellent communication and interpersonal skills to engage effectively with customers.
- Proven ability to handle multiple tasks in a fast-paced retail environment.
- Strong problem-solving skills with a focus on customer satisfaction.
- Basic understanding of automotive products and services (training provided).
- Proficiency in using point-of-sale systems and basic computer applications.

Work Experience Requirements

- At least 1-2 years of experience in a retail or customer service role.
- Experience in automotive retail or a related field is a plus but not mandatory.

Education Requirements

- High school diploma or equivalent.
- Additional certifications or training in automotive services are an advantage.

Benefits of Cooperation with the Company

- Comprehensive healthcare packages, including medical, dental, and vision insurance.
- Competitive salary with performance-based incentives.
- 401(k) retirement plan with company match.
- Paid time off, holidays, and vacation.
- Employee discounts on Bridgestone products and services.
- Access to training and development programs for career growth.
- Inclusive, diverse workplace culture that fosters professional and personal growth.