Financial services
Careers at American Express
The company
Industry: Financial Services
Headquarters: New York
No of employees: 77,000+
Founding Date: 1850
Team Amex is a diverse global community committed to working together with purpose and embracing each other’s creativity, innovative thinking, and new ideas. With more than 60,000 colleagues spread across over 110 countries all around the world—we’ve got your back wherever you are.
About American Express
American Express is a globally recognized leader in financial services, known for its credit cards, payment solutions, and travel-related services. Catering to individuals, small businesses, and large corporations, American Express provides a range of premium products aimed at delivering exceptional customer experiences and tailored financial solutions. With a commitment to corporate responsibility, American Express actively supports initiatives in sustainability, financial literacy, and community engagement.
Recruiter
Samantha Purzak
Recruitment Lead at American Express
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Empowering career growth and inclusive culture
Financial analyst
My experience at American Express has been exceptionally positive. The company places a strong emphasis on career growth, providing numerous training programs and opportunities for advancement that have significantly enhanced my professional development. The inclusive culture ensures that every employee feels valued and respected, fostering a supportive and collaborative work environment. Additionally, the comprehensive benefits package, including health insurance and generous paid time off, contributes to a healthy work-life balance. On the downside, the fast-paced nature of the finance department can sometimes lead to tight deadlines, which may require extended working hours to meet project goals.
Dynamic work environment with strong support systems
Marketing manager
Working at American Express has provided me with a dynamic and engaging work environment. The company supports innovative marketing strategies and encourages creative thinking, which has allowed me to implement successful campaigns that drive business growth. The support from management and the availability of resources make it easier to achieve our marketing goals. Furthermore, the company offers excellent benefits, including wellness programs and professional development opportunities. However, balancing multiple high-priority projects can sometimes be challenging, requiring effective time management to ensure all tasks are completed efficiently.
Collaborative team with excellent benefits
Customer service representative
American Express offers a highly collaborative team environment where teamwork and mutual support are prioritized. Working here has allowed me to develop strong interpersonal skills and build meaningful relationships with colleagues. The company provides excellent benefits, including comprehensive health coverage, generous vacation time, and various employee wellness programs that enhance overall job satisfaction. Additionally, the flexible work arrangements accommodate personal commitments and contribute to a balanced lifestyle. On the downside, the high expectations for customer service excellence can sometimes lead to stressful situations, especially during peak periods.
Strong professional development with room for process improvement
IT specialist
American Express is committed to the professional development of its employees, offering extensive training programs and opportunities to acquire new skills that are essential in the ever-evolving IT landscape. The collaborative culture and access to cutting-edge technology make it an exciting place to work. Additionally, the company’s focus on diversity and inclusion creates a welcoming and respectful workplace. However, some internal processes can be slow, which may hinder the timely completion of IT projects. Streamlining these processes could enhance overall efficiency and productivity.
Excellent benefits and supportive leadership
Human resources coordinator
American Express provides an excellent benefits package that includes comprehensive health insurance, retirement plans, and generous paid time off, which greatly contribute to employee satisfaction. The leadership team is supportive and approachable, fostering a positive work environment where employees feel empowered to share ideas and contribute to the company’s success. Additionally, the company emphasizes work-life balance through flexible scheduling and remote work options. On the downside, the onboarding process for new employees can be lengthy, which may delay full integration into the team.