Student Internship 2021 Communications Intern

Manchester Metropolitan University · Competitive · Manchester
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The Department of Social Care and Social work have a fantastic opportunity for a Communications Student Internship. Working on a range of exciting projects, you will apply your communications and digital skills to help support the Deputy Head of Department to develop creative digital communications to our fantastic students.

In the Department of Social Care and Social Work, we are working hard to support students whose experience of Higher Education has been effected by the Global Pandemic, supporting them to become confident and independent learners.

Our mission is to consider how University systems can more effectively target and integrate resources and support for our new and returning students.

Working within the September Starters Planning Group, you will play an important role in supporting the team to plan and develop a quality communications strategy about undergraduate and postgraduate programme structures to our students.

You will assist the team by identifying and analysing relevant content for a digital programme roadmap.

The right candidate should be a digital whizz and have a keen interest in everything related to communications, strong administration and IT skills, experience in supporting individuals and working as a team.

We do not expect candidates to have vast experience or complete set of skills the most important qualities are someone who is passionate, keen to learn and willing to get stuck in, so applicants should demonstrate and evidence these qualities.

Main duties and responsibilities to include :

Digital and Social Media support

  • Assisting and developing a sustainable communications strategy
  • Creating engaging visual and written content for or the Virtual Learning Environment and social media channels
  • Evaluating the use of social media and University Channels within the Department
  • Assisting the E-Learning Developer with the creation of content for Moodle Pages

Communications support

  • To liaise with the September Starters Group to plan and develop an Internal Communications Strategy to ensure new and returning students are informed about programme structures and key dates
  • To attend meetings and take minutes where required
  • Use team working skills to maximise opportunities to develop Internal Communications to students


  • Develop an awareness of the challenges faced by new and returning students whose experience of Higher Education has been effected by the Global Pandemic
  • Keep abreast of wider University Communications
  • When required, undertake any other tasks within the scope of the role to meet the needs of the department as directed by your manage and the E-Learning Developer.

The intern will be working in one of the largest Social Care and Social Work Departments in the North West. As the global pandemic affects all people in society, the intern will gain a unique understanding of stakeholder perspectives and develop services that are most appropriate for them.

They will gain experience of working in Higher Education, a large organisation that depends heavily on an effective and inclusive communications strategy.

They will become familiar with complex programme structures and management policies working independently and as part of a team.

The intern will also gain experience of analysing and evaluating current communications practices, that requires an understanding of student expectations and requirements as well as university expectations and requirements.

They will be able to develop skills in verbal and written communication and the knowledge and confidence needed to present and negotiate proposals and recommendations for organisational change.

Most of all, the students will gain experience of working in a fast paced Team that has a committed customer focus.

Dates : Monday 26th April 2021 to Friday 18th June 2021

Hours : 12 hours per week

Location : from home

Students who are successful in gaining an internship will need to work through an online employability self-assessment called CareerEDGE+, this will allow the successful student to explore their employability and career readiness in detail.

Students will be required to complete the self-assessment at the beginning and the end of the internship, the expectation would be the end assessment would show an improvement in score.

Person Specification This role is only open to current Manchester Met students who meet the criteria below. Essential :

  • Excellent interpersonal skills with the ability to communicate at all levels.
  • Excellent communication skills including editing, copywriting and proofreading skills with an eye for detail.
  • Able to multi-task, work calmly under pressure and meet tight deadlines.
  • Able to think creatively and operate flexibly in a changing and dynamic environment.
  • Ability to work as part of a team and on own initiative.
  • Highly motivated, positive and solution focused.
  • A high degree of accuracy and attention to detail.
  • Relational skills and the ability to build rapport with variety of people from diverse backgrounds.
  • Good level of computer / digital literacy.
  • Able to work from home.
  • Able to access Microsoft Teams.

Desirable :

  • Familiarity of University Programme structures.
  • Creating content on social media.
  • Experience of developing creative communications.
  • Educated to degree level or possess a relevant qualification or appropriate experience in a related post.

Please note that as part of the Student Internship 2021 offering, preference will be given to those who stated in their Careers Registration responses that they did not have work experience in the preceding 12 months, but would like the opportunity to gain this.

However, applications are welcomed from all students meeting the criteria above. Students are only eligible to undertake one internship under the Student Internship 2021 offering.

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