We are looking to recruit a Software Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as a Software Support Technician Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.
The role involves working as part of a small office based team supporting Primary and Secondary Schools with the Library Management System that we have developed.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
Logging support calls.
Providing advice and solutions to customers over the phone.
Troubleshooting, resolving and responding to support tickets.
Testing new releases of the system.
Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT industry.