Programme Support Assistant Apprentice

Costain · Competitive · Lewes
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  • To work closely with the Integrated Programme Manager and act as a designated information coordinator within the business
  • To represent the Integrated Programme Manager at meetings, where required
  • To assist in the maintenance of the integrated works programme including learning to understand coding functionality
  • To assess the impact of change and publicise changes to all interested parties via the internal systems as required
  • Support the PMO in all aspects of communications including programming, planning and change management in the delivery of the Capital Works Programme
  • To liaise with Project Managers, IPM and JV Communications Team daily to ensure that programme information is up to date and change is captured
  • Assisting in the planning of works by supporting and enhancing the Schemes Project Portal (SPP)
  • Work Closely with the Project Managers in the checking and monitoring of both planned works and works in progress to identify any additional communications requirements ensuring program updates are captured
  • Work with the Communications Manager providing programme updates and receiving feedback on the delivery of communications
  • Work with the Integrated Program Manager (IPM) through understanding the Annual Service Plan (ASP) and delivery requirements, monitoring program, and assisting with change management
  • Liaising with the Contact Centre Manager & Staff providing updates where necessary
  • Monitor and capture contract updates through Cemar
  • Provide reports and programs where required
  • Assist in managing SPIs
  • Assist SPMs in any other PMO administrative duties as may be directed

What will the programme involve?

  • A recognised qualification in Level 3 Business Administration (12 months duration)
  • Monthly workshops with other apprentices working towards your qualification
  • Attendance on apprentice development programme
  • On-going support and reviews on your progress
  • 6 monthly pay increases based on performance and attendance
  • Options to attend career and personal development events
  • Training in line with your qualification
  • The opportunity to progress onto a further apprenticeship
  • On completing your apprenticeship, you may have the option to progress onto a further qualification either level 4, 5 or 6
  • The skills you develop during your apprenticeship are highly transferrable and could aid you moving into roles in senior administration, PA, office management, contract administration or roles within leadership

About Costain

Costain helps to improve peoples lives with integrated, leading edge, smart infrastructure solutions across the UKs energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UKs leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin

everything we do.


  • Clearly demonstrable experience working in the planned works environment
  • Good communication and organisational skills
  • Experience in Microsoft Office

About you

  • Team player who works well in a team to deliver a first class service
  • Open and Engaging with people from all levels of East Sussex Highways working together to improve service
  • Calm and patient under pressure
  • Possess an analytical, pragmatic, and a logical way of working
  • Be willing to learn new systems and software
  • Forward thinking, proactive and assertive
  • Self-motivated
  • Able to work on own initiative
  • Good organiser and the ability to prioritise
  • Ability to work in a fast-paced environment and Flexible approach to work

This role might be for you if youre: Enthusiastic to learn and develop a career in administration

Your application

At Costain we aim to be an accessible, diverse and inclusive organisation to continue to meet our customers needs. We will be industry leading in our approach and people from all backgrounds will be proud to work for Costain. Our goal is to have a workforce that is representative of society.

Should you require any adjustments to support you in your application, please do not hesitate to contact us:

We will consider all applicants regardless of age, race, faith and socioeconomic background, including those from marginalised groups, such as (but not exclusive to):

  • People who identify as LGBT+, including non-binary people
  • People with physical or neurological disabilities
  • People who have mental ill health

We welcome you to ask about the flexibility you need for dynamic working, such as, working part-time, remote working, or compressed hours. In return, we will explore what is possible.

To find out more about our Inclusion strategy, please visit our ED&I page:

Right to Work & Security Checks

Understandably given the nature of our business, everyone who is employed at Costain must undergo thorough referencing checks. We will need different information depending on the job we have offered you. For all roles, well carry out a criminal record check and well ask to see evidence that you have the legal right to work in the UK.

For some of our roles, you may be required to obtain and maintain security clearance of at least Security Check level (or SC clearance). To satisfy the requirements, you will need to have been a legal UK resident for a minimum of 5 years and have successfully complete all stages of the vetting process.

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