Lettings Negotiator Apprentice Loc8me Tenant Intro Ltd

Loc8me Tenant Intro Ltd · Competitive · Loughborough
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  • Receiving & processing enquiries from prospective Landlords and Tenants
  • Property advertisement, Marketing & Social Media
  • Generating a targeted number of viewings per week resulting in a targeted number of sales
  • Registering new applicants, booking viewings, assist with conducting viewings, and providing feedback
  • Preparing viewing cards, contracts, chasing guarantors, and signing contracts
  • Live Chat communication with potential tenants
  • Assist with inventories, check-ins, check-outs and inspections
  • Negotiating offers under the direction of the Branch Manager
  • General office cleaning and tidying and restocking of the fridge
  • Conducting audits
  • Providing tenants with necessary and regulatory documentation
  • Diary management
  • Registering deposits
  • Cleaning, refueling the cars
  • Selling all company services strongly and ethically
  • Various promotional and marketing events
  • Prioritise daily workload and work to deadlines

We are looking for a Lettings Negotiator Apprentice to work alongside our South & Midlands Area Manager. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You will need to be an excellent communicator who is used to maintaining relationships with a diverse range of people and you must have a get stuck in attitude.

Main duties will include:

  • Receiving & processing enquiries from prospective Landlords and Tenants
  • Property advertisement, Marketing & Social Media
  • Generating a targeted number of viewings per week resulting in a targeted number of sales
  • Registering new applicants, booking viewings, assist with conducting viewings, and providing feedback
  • Preparing viewing cards, contracts, chasing guarantors, and signing contracts
  • Live Chat communication with potential tenants
  • Assist with inventories, check-ins, check-outs and inspections
  • Negotiating offers under the direction of the Branch Manager
  • General office cleaning and tidying and restocking of the fridge
  • Conducting audits
  • Providing tenants with necessary and regulatory documentation
  • Diary management
  • Registering deposits
  • Cleaning, refueling the cars
  • Selling all company services strongly and ethically
  • Various promotional and marketing events
  • Prioritise daily workload and work to deadlines

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Requirements and prospects

Desired skills

  • Excellent customer service ability within high pressured, fast-paced environments
  • Good communication, negotiation, and organisational skills
  • Ability to prioritise workload and work to deadlines

Personal qualities

  • The ability to see a job through from start to finish
  • Self-motivated and able to work on own initiative
  • Flexible and adaptable in approach to work

Desired qualifications

Maths & English GCSE Grade C/4, equivalent or above already is essential.

Future prospects

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Things to consider

Additional training may take place at Loughborough College for Functional Skills. Please ensure you are able to travel before applying.

Loughborough College has the right to close this vacancy before the end date.

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About the employer

Student Letting Agents in Loughborough.

Weve come a long way since director Raffaele Russo started letting and managing properties from his Loughborough University bedroom! Always a creative and entrepreneurial spirit, Raffaele opened our first office in 2008 with great ambitions for the business. Since then, weve grown significantly, we now have over 3,000 tenants living with us and we manage over 1,000 properties across Loughborough, Hull, Nottingham & Leicester.

We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow.

We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights. Over the next 10 years, our ambition is to establish loc8me as a major management agency in every university city in the country.

Employer

Loc8me Tenant Intro Ltd

https://www.loc8me.co.uk/

Address

3

Ashby Square

Loughborough

LE11 5AA

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Training

Training provider

LOUGHBOROUGH COLLEGE

Applications for this apprenticeship are being processed by Loughborough College

Contact

Richenda Gordon-Pullar apprenticeships@loucoll.ac.uk

Qualification:

  • L2 Apprenticeship Standard in Customer Service Practitioner
  • Functional Skills Level 2 in English and maths (if required)

End-Point Assessment (EPA):

  • Apprentice showcase
  • Practical observation
  • Professional discussion underpinned by portfolio

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