IT Administrator Apprentice

Aldermore Bank · Competitive · Manchester
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Working within the Office of the CTO, this role will be responsible for all aspects of administration across a busy IT Department. Every day will be different, carrying out a range of tasks across process documentation, budgeting, cost control, resource management and internal communications.IT Administrator Apprentice

To provide administrative support across a range of activities within the Office of the CTO, ensuring the department operates as efficiently and effectively as possible.

. Monitoring a number of shared mailboxes, ensuring all emails are responded to in a timely fashion or passed to the correct member of the team.

. Adminstration of the Cost Panel process, validating recruitment requests, working with submitters to ensure appropriate quality, managing the approval forum, minuting decisions and communicating those to requesters.

. Supporting the Demand Manager with requests for Project resource, scheduling of resources based on priority and reporting conflicts upwards.

. Ensuring all relevant process documentation is accurate and regularly reviewed, including CTO Call Tree, Business Continuity Plan and Business Impact Assessments.

. Management of Purchase Orders across the department, including support for budget forecast and tracking.

. Collation of monthly CTO reports and KPIs.

. Carry out any other duties deemed necessary for the successful operation of the Office of the CTO.

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