Insurance Apprentice Coach

Davies Group · Competitive · Stoke-on-Trent
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You will be responsible for the development of a cohort of apprentices against quality & various KPIs. Provide support & guidance throughout the apprentices learner journey to ensure progression against key milestones including qualifications & competencies as defined by the standard.

Build a relationship with the apprentices line manager (& other employer staff as required) to facilitate the apprentices development & time commitments & to review development & align with employer performance measures.

Working Hours

35 hours per week - Monday to Friday 9am-5pm

Duties and Responsibilities:


Complete induction presentations & apprentice sign up administration.

Run monthly meetings with Apprentices in the work place & remotely.

Respond to the apprentices remote queries &/or support requirements as required.

Measure & assess progress of the apprentice against the objectives & milestones of the agreed learner journey.

Undertake bespoke projects to enhance and assist the business.

Complete all required documentation to evidence work completed in line with quality requirements, including tracking time spent off the job learning requirements.

Interpret learning outcomes personally to the apprentices role & environment.

Advise the apprentice how work based experience can relate to development against learning outcomes.

Set activities to develop the apprentices competence against the defined learning outcomes

Advise and coach the apprentice on relevant evidence to support the creation of a portfolio of work in line the end point assessment requirements.

Support the apprentice in working towards their professional qualification.

Escalate where concerns over apprentice progress or employer support, where cannot personally resolve.

Decide in discussion with the Delivery Director & apprentices line manager, when the apprentice is ready for end point assessment.

Support & coach the apprentice in preparation for end point assessment.

Attend coachs development / standardisation meetings as required.

Five years occupational experience in the Insurance sector.

Experience in apprenticeship delivery is preferable but not essential.

Learner focused with a proven track record in coaching and supporting their achievement, retention and motivation.

A1 qualification - preferable but not essential.

Functional Skills in Maths and English at a minimum of Level 2.

CII Diploma or Advanced Diploma in Insurance.

Comfortable with using IT and e-portfolios.

Full, clean UK driving license.

Commitment to own continuous professional development.

Who are Davies Group?

A specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses, with a global team of more than 4,000 professionals operating across the UK, Ireland, the US, Canada & Bermuda.

Diversity & Inclusion

Davies are committed to being a diverse and inclusive workplace, we welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality and belief (or lack thereof).

Rewards and Recognition

We embrace innovation and run an annual competition available for all colleagues to submit their ideas. 2021s top 10 finalists will travel to Nashville in Tennessee, USA where they will pitch their ideas to our investors, HGGC. The winner will receive funding to bring their idea to life, as well as rewards for the runners up, some of our colleagues have moved across into brand new positions to further develop their ideas/projects!

Other benefits include:


Premium Headspace membership - teaching mindfulness, meditation and wellbeing, for more information click here.

Leadership, training & support for professional qualifications.

Development programmes & institute memberships.

Employee Assistance Programme.

A number of discounts - short term car insurance, the Guardian newspaper, National Tyre & Autocentre and more

Are you a Davies Person?

All Davies Group employees need to be able to demonstrate our Big IDEA;?Inspire, Deliver, Empower and Aspire.? It is essential all employees embed these behaviours in line with their job role.?

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