Hospitality Apprentice - Bettle and Chisel Inn

Babcock International · Competitive · Delabole
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Programme duration 14 months

Programme name Level 2 - Hospitality Team Member

The Bettle and Chisel is a listed Inn situated in the heart of the North Cornish village of Delabole, just one mile from the coast and is ideally located for exploring North Cornwalls hidden treasures. On arrival, you will be met with a warm and friendly welcome, hand pulled ales and beers and a varied menu of appetising food for you to enjoy.

Job description

The Bettle and Chisel are looking for a passionate Hospitality Apprentice to join their team. You will have previous experience in customer service along with passion for food and beverage, delivering great service with a positive attitude. To work within a small team, carrying out tasks as required, serving guests, taking orders, cleaning, serving on the bar.

Main responsibilities:

Reporting to the duty manager,

Liaising confidently with customers and staff,

Providing exceptional customer service,

Serving food and drinks,

Cleaning tables and bar area to a very high standard,

Replenishing condiments, napkins etc.

Handling money and using a till. You must be smartly dressed, approachable and prepared to work, at times under pressure whilst keeping a smile and a happy demeanour.

As an apprentice you will be included on a Level 2 Hospitality Team Member Standard.

Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, one to one training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.

The Bettle and Chisel are looking for a passionate Hospitality Apprentice to join their team. You will have previous experience in customer service along with passion for food and beverage, delivering great service with a positive attitude. To work within a small team, carrying out tasks as required, serving guests, taking orders, cleaning, serving on the bar.

Main responsibilities:

Reporting to the duty manager,

Liaising confidently with customers and staff,

Providing exceptional customer service,

Serving food and drinks,

Cleaning tables and bar area to a very high standard,

Replenishing condiments, napkins etc.

Handling money and using a till. You must be smartly dressed, approachable and prepared to work, at times under pressure whilst keeping a smile and a happy demeanour.

As an apprentice you will be included on a Level 2 Hospitality Team Member Standard.

Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, one to one training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.

Employer website

http://www.bettleandchisel.co.uk/

Future Prospects

This vacancy is for a temporary position with the possibility of permanent employment within Bettle and Chisel upon the completion of the apprenticeship programme and assessment.

Skills required

  • Excellent Time keeping,
  • Team Player,
  • Ability to use initiative, eager to learn,
  • Multi tasker,
  • Able to follow instructions,
  • Good communication skills,

Qualifications required

None required, just a keen interest to work in hospitality.

Personal qualities

  • Passion for food,
  • Cleanliness,
  • Must have the ability to work under pressure at Speed,
  • Candidates must be flexible regarding working hours,
  • Hardworking,
  • Good Standard of personal hygiene,

Things to consider

This is a role with a demanding schedule to incorporate a mix of early shifts, late evenings and weekends due to the nature of the business. An apprentice is entitled to an NUS card NUS Apprentice extra.

Level 2 Hospitality Team Member.

Apprenticeship standards are aimed at developing skills within the Apprentices chosen career route, each standards has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English.

Once the apprentice has completed a minimum of 12 months training and the employer and Babcock regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role.

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