Guest Relations Team Member - Japanese Speaker

Intercontinental Hotels Group · Competitive · London
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Youll be called upon to complete a wide variety of tasks and jobs within the hotel and its extremely important that you remain flexible and versatile around this. This is a guest facing role, where you play a vital part in delivering a superior guest experience from Checking Guests in to assisting with guest luggage every day is different at InterContinental.

To succeed as a Guest Relations Team Member - Japanese Speaker, you will need:

  • To be passionate about delivering great service and be guest focused
  • Previous experience in Receptionist, Guest Relations, Concierge
  • Experience with handling guests queries and complaints
  • Experience using Opera PMS is a huge advantage
  • To be willing to learn new things and work as part of a wide hotel team

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