An exciting opportunity has been created within the Graduate Accommodation team who are seeking to appoint a Graduate Accommodation Facilities and Services Site Supervisor. The post holder will be responsible for the day to day supervision of the Graduate Accommodation Site Assistants, overseeing maintenance and health and safety requirements. You will be based at the Graduate Accommodation sites, and plan, prioritise and delegate regular and reactive tasks to ensure service level agreements are met. You will monitor routine tasks, feedback from tenants and make suggestions for continuous improvement. You will also monitor incoming helpdesk and Planon requests, and carry out preventative maintenance tasks, together with carrying out and supervising minor repairs.
Applicants should have good communication skills, both verbal and in writing, be highly organised and have familiarity with managing minor maintenance in tenanted residential property. Applicants should also be computer literate, have a flexible approach to varying work patterns and have a good understanding of customer service. It would be desirable if the applicants have an understanding of building construction and design, can interpret technical information and hold an appropriate buildings or property related qualification.