Digital Champion (IT Digital Support Technician Apprentice)

Primary Goal · Competitive · Portsmouth
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Admiral Lord Nelson School feel there is a great un-met need within the world of small businesses for individuals who can meet a range of needs within one business, negating the current need to employ several people to work on different aspects of social media and other technical website-related requirements, which will often be too much for a small business, in terms of both administration and cost.

What they would love to provide is the opportunity for a creative, technically minded individual to develop skills in areas covering web-development and social media marketing, whilst immersing the participant in the ethos and experience of their business, so that the individual plays a central role across these areas in their business

About the school:

ALNS is a thriving and inclusive learning community of 1000 students (aged between 11 and 16 years old), around 140 staff and many adult volunteers (including our highly dedicated Governing Body).

Their continued success throughout the 22 years of our existence has always been firmly rooted in the positive and respectful relationships that they develop between all members of their school community as they promote the highest of expectations for one another.

Admiral Lord Nelson School is a learning community where every member of staff understands the difference that they can make to their students outcomes. They expect all staff to be actively involved in the personal development of their young people and to show full commitment to their own and the schools professional development.

You will need to be:

A creative individual with a good level of literacy to carry out a range of creative and technical roles within their business, from image creation and editing, social media content creation and back-end analysis, through to assisting with the creation of a website and the management and upkeep of the site.

The role will provide the right candidate with a broad range of learning experiences. They will be providing a vital role within the business, with the ability to make a positive and lasting impact. The ideal candidate would have a strong interest in environmental and sustainability issues, as well as an appreciation for the kind of products they sell.

As part of this opportunity, you will:

  • Assist with requests for technical equipment and resources to support learning, developing a systematic safe approach to using equipment to support key stages of the Curriculum.
  • Preparation, assembly, setting up and clearing away of computer equipment with appropriate software peripherals for practical classes, examinations, assessments etc.
  • To assist with the monitoring of the network and computer systems to ensure they are regularly tested to run efficiently and backed up.
  • Maintain equipment, including computer hardware installations, maintenance of peripherals, scanners, printers, IT furniture, undertake repairs and modifications.
  • Assist the Network Manager to ensure that the system is kept up-to-date regularly with antiviral and security software and other system updates and packages required.
  • Assist with Document Management - including maintenance of up-to-date text books, equipment instructions and guides.
  • Help support the development of new technology.
  • Help to identify the cause of faults and undertake basic repairs.
  • Assist the Network Manager to ensure there is adequate data security, including regular password updates. Ensure access rights to parts of the network are managed, including student and staff databases.
  • Respond to actual or potential hazardous situations to prevent harm to students, staff or others.
  • With the Network Manager ensure adequate risk assessments are carried out for computer network activities and lessons requiring the use of technical equipment. Conduct safety checks on equipment and services.
  • Ensure that appropriate signage and notices are maintained in the designated practical working area.
  • Secure network areas and equipment when not in use.
  • Demonstrate the correct and safe use of equipment to students and staff.
  • Provide technical advice and assistance to students and staff.
  • To support the delivery of training sessions for other staff on databases, spreadsheets, graphics and other hardware/software issues.
  • Be involved in extra curricular activities (eg IT clubs, activities, open days, presentation evenings).
  • Monitor any problems and difficulties, reporting these to the Network Manager.
  • Report student and school issues in line with the Schools policies for health and safety, child protection and behaviour management.
  • Attend meetings and training sessions as required.
  • Performing any other duties commensurate with the level of responsibility of the post.

This role will be part of a dynamic and exciting team of 3 technicians and a Trust Network Manager.

As a Primary Goal apprentice, you will have access to:

  • Comprehensive pre-apprenticeship induction programme (including health and safety and technical specifics)
  • Level 3 Digital Application Technician apprenticeship standard with 15 half-day training sessions
  • e-learning training materials
  • Specialist vendor and technical certificates
  • Access to practice labs to develop technical competency
  • Knowledge Base
  • Monthly assessor visits and competency checks
  • Support desk (technical and pastoral)
  • Personal Learning and Thinking Skills and Key Skills development
  • Employment Rights and Responsibilities module

Being part of the Primary Goal community will give apprentices access to a range of other apprentices (with varying levels of experience) who can share good practice and offer suggestions and support. Our apprentices love being able to help each other!

Apprentices will have access to specialist industry partners for technology on hand to provide advice and support, access to resources and themed training days.

The Primary Goal portal is an online dashboard that will provide apprentices with a knowledge base to access information and technical guidance, as well as links to the helpdesk to speak to technicians who can give real-time advice and support.

This is a great opportunity for you to develop skills that will be perfect for a career in technology.

What they would love to provide is the opportunity for a creative, technically minded individual to develop skills in areas covering web-development and social media marketing, whilst immersing the participant in the ethos and experience of their business, so that the individual plays a central role across these areas in their business

About the school:

ALNS is a thriving and inclusive learning community of 1000 students (aged between 11 and 16 years old), around 140 staff and many adult volunteers (including our highly dedicated Governing Body).

Their continued success throughout the 22 years of our existence has always been firmly rooted in the positive and respectful relationships that they develop between all members of their school community as they promote the highest of expectations for one another.

Admiral Lord Nelson School is a learning community where every member of staff understands the difference that they can make to their students outcomes. They expect all staff to be actively involved in the personal development of their young people and to show full commitment to their own and the schools professional development.

You will need to be:

A creative individual with a good level of literacy to carry out a range of creative and technical roles within their business, from image creation and editing, social media content creation and back-end analysis, through to assisting with the creation of a website and the management and upkeep of the site.

The role will provide the right candidate with a broad range of learning experiences. They will be providing a vital role within the business, with the ability to make a positive and lasting impact. The ideal candidate would have a strong interest in environmental and sustainability issues, as well as an appreciation for the kind of products they sell.

As part of this opportunity, you will:

  • Assist with requests for technical equipment and resources to support learning, developing a systematic safe approach to using equipment to support key stages of the Curriculum.
  • Preparation, assembly, setting up and clearing away of computer equipment with appropriate software peripherals for practical classes, examinations, assessments etc.
  • To assist with the monitoring of the network and computer systems to ensure they are regularly tested to run efficiently and backed up.
  • Maintain equipment, including computer hardware installations, maintenance of peripherals, scanners, printers, IT furniture, undertake repairs and modifications.
  • Assist the Network Manager to ensure that the system is kept up-to-date regularly with antiviral and security software and other system updates and packages required.
  • Assist with Document Management - including maintenance of up-to-date text books, equipment instructions and guides.
  • Help support the development of new technology.
  • Help to identify the cause of faults and undertake basic repairs.
  • Assist the Network Manager to ensure there is adequate data security, including regular password updates. Ensure access rights to parts of the network are managed, including student and staff databases.
  • Respond to actual or potential hazardous situations to prevent harm to students, staff or others.
  • With the Network Manager ensure adequate risk assessments are carried out for computer network activities and lessons requiring the use of technical equipment. Conduct safety checks on equipment and services.
  • Ensure that appropriate signage and notices are maintained in the designated practical working area.
  • Secure network areas and equipment when not in use.
  • Demonstrate the correct and safe use of equipment to students and staff.
  • Provide technical advice and assistance to students and staff.
  • To support the delivery of training sessions for other staff on databases, spreadsheets, graphics and other hardware/software issues.
  • Be involved in extra curricular activities (eg IT clubs, activities, open days, presentation evenings).
  • Monitor any problems and difficulties, reporting these to the Network Manager.
  • Report student and school issues in line with the Schools policies for health and safety, child protection and behaviour management.
  • Attend meetings and training sessions as required.
  • Performing any other duties commensurate with the level of responsibility of the post.

This role will be part of a dynamic and exciting team of 3 technicians and a Trust Network Manager.

As a Primary Goal apprentice, you will have access to:

  • Comprehensive pre-apprenticeship induction programme (including health and safety and technical specifics)
  • Level 3 Digital Application Technician apprenticeship standard with 15 half-day training sessions
  • e-learning training materials
  • Specialist vendor and technical certificates
  • Access to practice labs to develop technical competency
  • Knowledge Base
  • Monthly assessor visits and competency checks
  • Support desk (technical and pastoral)
  • Personal Learning and Thinking Skills and Key Skills development
  • Employment Rights and Responsibilities module

Being part of the Primary Goal community will give apprentices access to a range of other apprentices (with varying levels of experience) who can share good practice and offer suggestions and support. Our apprentices love being able to help each other!

Apprentices will have access to specialist industry partners for technology on hand to provide advice and support, access to resources and themed training days.

The Primary Goal portal is an online dashboard that will provide apprentices with a knowledge base to access information and technical guidance, as well as links to the helpdesk to speak to technicians who can give real-time advice and support.

This is a great opportunity for you to develop skills that will be perfect for a career in technology.

We are looking for someone who:

  • Works independently and takes responsibility maintains productive and professional working environment with secure working practices
  • Has a passion for new and emerging technologies to improve learning
  • Uses their own initiative when implementing digital technologies and when finding solutions
  • Is resilient and positive mental attitude when dealing with difficult situations
  • Maintains thorough and organised approach to work when working with digital technologies and prioritising as appropriate

Desired Qualifications:

We require someone who is educated to GCSE standard English and Maths grade 4 (or above), or Functional Skills Level 2 in English and Maths.

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