Customer Success Intern

Weaver · Up to £20k · London (central)

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PWeaver is bringing structure and opportunity to the SME builder market. Instead of second guessing the quality of a building company and having no one to speak to on frustrating experiences, homeowners and design professionals come to Weaver to find a helping hand.



We’ve started off by redefining how to vet builders, systemising the process of obtaining quotations and simplifying the selection process. Today, hundreds of builders are dependent on us, allowing them to go back to doing what they do best.



What’s next? We’re growing quickly and need to create the appropriate systems for scale so that the market at large can change behaviour and enter the digital age. We’re off to a strong start, but we have a lot of work to do. Sound like your kind of challenge? We’d love to hear from you!




WHAT YOU'LL BE DOING



  • Managing live orders from start to finish

  • Analysing quotations in order to create reports for users

  • Vetting builders and the on-boarding journey

  • Manage production of builder profiles

  • Answer in-bound builder calls

  • Understanding how our business objectives impact your work

  • Getting involved with other projects that excite you

  • Working closely with the founders





WHAT SKILLS YOU'LL NEED



  • Graduated with at least a 2:1 from a top university

  • Excellent written and verbal English

  • A great communicator with the confidence to sell to people (persistent!)

  • A keen eye for detail

  • An ability to be self sufficient and learn quickly

  • Strong organisational and time-management skills

  • Extra credits for experience in property/construction, startups, customer success or sales





What You'll Get



  • 3-month paid internship with possibility to extend to full time

  • Opportunity to work closely with Founders

  • Competitive compensation

  • ClassPass monthly credits

  • Team meals

  • Amazon voucher rewards for targets reached

  • Startup office amenities

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