Customer Service Apprentice

MAUSER UK · Competitive · Littleborough
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  • First point of contact for customers
  • Receiving, recording and processing sales orders
  • Maintain a high level of customer service
  • Point of contact for inbound calls
  • Handle general enquiries (price / stock / product etc.
  • Meet & Greet visitors to site (sign in, issue visitor badge, comfort/ refreshment)
  • An excellent telephone manner
  • Computer literate
  • Be willing to learn and adapt
  • An understanding and previous experience of computer skills
  • Good administrative skills

Personal qualities

  • Keen eye for detail and always adhering to brand tone and identity
  • Willingness to be trained and developed
  • Hardworking
  • Positive can do attitude
  • Motivated and enthusiastic
  • Problem solving
  • Confidence - essential.
  • Motivated and enthusiastic

Desired qualifications

4*GCSEs - 9-4 (A to C)

Future prospects

  • Next Level apprenticeship
  • Full time employment

Things to consider

You need to be willing to learn, enthusiastic, ability to adapt and adopt new processes and remain calm to customers and colleagues under pressure

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