Reception duties including answering the telephone and dealing with clients face to face and passing of messages
Taking responsibility for opening files including setting up physical files and inputting data into the case management system
Undertaking safety tests
Using basic Microsoft packages
Scanning, sending post and saving it into the bespoke IT system
Producing, photocopying, and scanning documents
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths, English and ICT (as required)
Training will take place periodically at our training centre (DL1 5AJ) and online via Microsoft TEAMS. Here you will learn the theory elements of the course, gaining the knowledge to complete the qualifications.
The apprenticeship requires an End Point Assessment which involves giving a presentation and having discussions with an independent assessor.
What is the expected career progression after this apprenticeship?
Learner could progress to: Full time employment upon completion of apprenticeship
Requirements and prospects
Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Presentation skills, Administrative skills, Team working, Initiative, Willingness to Learn, Client focused service, Multitasker, Provide support to the team
GCSE or equivalent English (language or Lit) (Grade C or 4 or above or equivalent) Essential
GCSE or equivalent Maths (Grade C or 4 or above or equivalent) Essential