Apprentice Reception Administrator

ITEC Skills & Employment · Competitive · Blackwood

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At ITEC we could have the role for you! I We are looking to recruit an Apprentice Reception/ Administrator to support with the administrative function of the Traineeship team at our Blackwood centre. Throughout your apprenticeship you will be signed up to complete a level 2 Customer Service qualification, alongside your daily task of receiving visitors, completing administrative tasks, answering telephone calls, and updating systems with relevant information.

Salary Banding: 4.30 Per hour

Base: Blackwood

Contract type: Apprenticeship (Full time, Fixed term)

Working hours: Monday to Friday 9:00am to 4:30pm

What are the core responsibilities of this role?

  • Responsible for general office duties and assisting the team with administrative tasks
  • Responsible for answering and transferring calls and ensuring that messages are passed to the relevant member of staff
  • Supporting with the learner allowance processes
  • Receive visitors in an efficient, courteous and friendly manner
  • Minimum two GCSE's Maths and English (Grade C and above) or equivalent
  • Excellent customer service skills
  • Working knowledge of Microsoft Packages
  • Have a 'can do' attitude


  • Reception Experience
  • Safeguarding & Prevent Knowledge and understanding
  • Ability to speak welsh

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