Apprentice Parts Sales Advisor Parts Alliance

The Parts Alliance · Competitive · Barnstaple
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Initially starting in the warehouse to develop an understanding of how the business operates and becoming familiar with the stock and parts the role will involve:

  • Checking and putting away supplier delivered parts according to procedures
  • Checking for damaged stock
  • Picking and loading van / carrier accurately for timely customer delivery
  • Checking customer returns for resale, warranty or surcharge
  • Checking stock quantities are correct against computer
  • Checking stock is stored in the allocated bin locations

Once the Apprentice becomes familiar with the business and stock the Apprentice will then progress on to the sales aspect of the business, duties involve:

  • Offering exemplary customer service through efficient and accurate parts look up
  • Communicating with the customer from start of transaction to end
  • Answering the phone efficiently, professionally and politely
  • Phone out daily to connect with allocated customers
  • Offering retail customers a warm and friendly service
  • Contributing to a positive can do environment
  • Working towards improvements on a monthly basis as well as KPIs

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Requirements and prospects

Desired skills

  • Good administration skills
  • Excellent telephone manner
  • Ability to deliver excellent customer service
  • Basic numerical and literacy skills

Personal qualities

  • Friendly and confident personality
  • Able to work effectively as part of a team
  • Attention to detail
  • Works well and can deliver results under pressure
  • Desire to gain knowledge and learn new skills
  • Target driven and motivated by achieving objectives and able to deal with rejection

Desired qualifications

GCSE or equivalent maths and English at grade 3/D or above desirable but not essential.

Future prospects

This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Parts Alliance has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.

Things to consider

What We Offer!

  • 28 days annual leave, including bank holiday and opportunity to increase annual leave for time served
  • Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more
  • Healthcare cash plan
  • Company pension
  • Internal development programmes
  • Career progression

Work Hours: 40 hours per week which may involve working Saturdays on a rota basis.

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About the employer

The Parts Alliance is one of the leading groups of automotive parts distributors throughout the UK and Ireland. The group has over 200 branches nationwide and a turnover exceeding 475 million. The group incorporates several local brand identities, twelve of which are owned by Parts Alliance Group. Operating as one organisation gives our group the benefit of centralised support and expertise from specialist departments.

Members of The Parts Alliance are supported by specialist teams in key areas such as procurement and supply chain, sales and marketing as well as national accounts. Members also benefit from integrated IT systems, which include our industry leading catalogue system, Allicat and access to our national garage programme, Servicesure Autocentres.

Employer

Parts Alliance

https://www.thepartsalliance.com/

Address

Unit 5-7

Taw Mill Business Park

Howard Avenue

Barnstaple

EX32 8QA

You must have JavaScript enabled to view a map of the location

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Training

Training provider

LEARNING SKILLS PARTNERSHIP LTD

Applications for this apprenticeship are being processed by Learning Skills Partnership

Contact

Holly Parkinson 07432 840539 holly.parkinson@lsprecruit.com

  • Trade Supplier Level 2
  • This apprenticeship programme is delivered with a blended learning approach and includes a mixture of onsite tutor visits and online tutor led sessions
  • All delivery is completed in the workplace and you will not need to attend any off-site training

Apprenticeship standard

Trade supplier

Launch your career with The Parts Alliance as an Apprentice Parts Sales Advisor with this exciting opportunity starting in the warehouse and progressing into a sales role within our Parts Alliance Barnstaple branch. As a rapidly expanding company, we are looking for high calibre, motivated people to become our future leaders.

This apprenticeship requires you to apply through the employers website.

Apply now

Closing date: 18 Oct 2021

Apprenticeship summary

  • Weekly wage

172.00

Wages explained

Apprentices are paid for their normal working hours and training thats part of their apprenticeship (usually one day per week).

Minimum Wage Rates

  • Working week

40 hours per week which may involve working Saturdays on a rota basis. Days and times to be confirmed.

Total hours per week: 40.00

  • Expected duration

12 months

  • Possible start date

25 Oct 2021

  • Date posted

today

  • Apprenticeship level

Intermediate

Level 2 (GCSE)

  • Reference number

VAC001772710

  • Positions

1 available

The role will involve:

Initially starting in the warehouse to develop an understanding of how the business operates and becoming familiar with the stock and parts the role will involve:

  • Checking and putting away supplier delivered parts according to procedures
  • Checking for damaged stock
  • Picking and loading van / carrier accurately for timely customer delivery
  • Checking customer returns for resale, warranty or surcharge
  • Checking stock quantities are correct against computer
  • Checking stock is stored in the allocated bin locations

Once the Apprentice becomes familiar with the business and stock the Apprentice will then progress on to the sales aspect of the business, duties involve:

  • Offering exemplary customer service through efficient and accurate parts look up
  • Communicating with the customer from start of transaction to end
  • Answering the phone efficiently, professionally and politely
  • Phone out daily to connect with allocated customers
  • Offering retail customers a warm and friendly service
  • Contributing to a positive can do environment
  • Working towards improvements on a monthly basis as well as KPIs

__________________________________________________

Requirements and prospects

Desired skills

  • Good administration skills
  • Excellent telephone manner
  • Ability to deliver excellent customer service
  • Basic numerical and literacy skills

Personal qualities

  • Friendly and confident personality
  • Able to work effectively as part of a team
  • Attention to detail
  • Works well and can deliver results under pressure
  • Desire to gain knowledge and learn new skills
  • Target driven and motivated by achieving objectives and able to deal with rejection

Desired qualifications

GCSE or equivalent maths and English at grade 3/D or above desirable but not essential.

Apply to position

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