Apprentice Office Administrator

The Sheffield College · Competitive · Chesterfield
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An exciting opportunity has come available as a Business Administration Apprentice in Knights Care Ltd. The company is a privately owned company operating since 2006, specialising in Dementia and Nursing care. We are looking for a confident individual who is committed, driven, efficient, and able to complete a Level 3 Apprenticeship in Business Administration to support the administration functions of the Head Office and provide administrative support to the Group.

Qualifications Required

GCSE A*-C/4 English Language & Maths

Good English language and grammar skills- written and verbal.

Good IT skills including experience in using Microsoft office packages.

Full Description

Reporting to the Office Manager

Main Roles and Responsibilities

Provide administrative support to departments on a rotation basis as part of the apprenticeship training scheme

Providing a high quality service to our members/customers and to internal colleagues and visitors to our offices;

Assisting with the organisation of meetings and attending meetings for minute- taking;

Typing correspondence and assisting with the production of business documents;

printing, photocopying, filing, and other general administration;

Assisting with finance administration, providing reception services, organising and collating spreadsheets/presentations and conducting research.

Reviewing and distributing incoming post and processing outgoing mail and maintaining office equipment and supplies.

Assist with the full lifecycle of organising an event - attend all planning meetings

Attend events and coordinate delegates, providing excellent customer service to support events on-site: assist with registrations, question and answer (Q&A) sessions, directing delegates to their sessions, etc.

Assist with collating and analysing data

Assist with the creation/collation of databases

Assist with marketing and promotional activities via social media (Twitter/Linkedin) and other marketing channels.

To support each of the functions within The Head Office.

To undertake administrative tasks as assigned to support teams across the Company Service portfolio as required.

Assist asset management and stock control.

Deliver exceptional customer service, people, organisation and client relationship building skills.

Receiving and sending electronic communication.

Monitoring calls and communications.

Assisting HR, finance, training and other departments/sites.

Office housekeeping and meeting and greeting visitors

Working Week

Mon - Fri

9-5.00pm

Hours 37.5

Salary

155.62

Application Deadline Date

12/Feb/2021

Possible Start Date

12/Feb/2021

Personal Qualities

Commitment to the provision of high quality customer service and support.

Willingness to undertake training as required and to learn and develop new skills

Good personal organisation and administrative skills with the ability to self- organise and meet competing deadlines

Good attention to details

Presents and conducts self professionally

Ability to communicate effectively both verbal and written skill required.

Demonstrates Interest in business administration

Effective customer service skills with a willingness to accommodate customers positively and communicate positive and negative messages effectively with others

Ability to report and record accurately.

Understanding of the need for confidentiality and discretion.

Flexible approach to duties and working pattern.

A sensitive, positive, diplomatic and direct approach

Adaptable and reliable

Self-motivated

Team player

Skills Required

,Information Technology,Administration Skills,Communication Skills,Team Building Skills,Literacy Skills,Organisational Skills

Future Prospects

Sustained employment with further accredited training towards realistic opportunities to progress for the committed and ambitious individual

Training to be Provided

Apprentice Standard Business Administrator Level 3

Delivered in the workplace, a college tutor will visit every month; review meetings with the tutor, apprentice and their manager will be scheduled every 8-12 weeks

Content: Key competence and knowledge toward end point assessment:

Knowledge test, project and portfolio of evidence

Additional Qualifications: NVQ Business Administration L2

Virtual learning sessions supported by Sheffield College

GCSE A*-C/4 English Language & Maths

Good English language and grammar skills- written and verbal.

Good IT skills including experience in using Microsoft office packages.

Full Description

Reporting to the Office Manager

Main Roles and Responsibilities

Provide administrative support to departments on a rotation basis as part of the apprenticeship training scheme

Providing a high quality service to our members/customers and to internal colleagues and visitors to our offices;

Assisting with the organisation of meetings and attending meetings for minute- taking;

Typing correspondence and assisting with the production of business documents;

printing, photocopying, filing, and other general administration;

Assisting with finance administration, providing reception services, organising and collating spreadsheets/presentations and conducting research.

Reviewing and distributing incoming post and processing outgoing mail and maintaining office equipment and supplies.

Assist with the full lifecycle of organising an event - attend all planning meetings

Attend events and coordinate delegates, providing excellent customer service to support events on-site: assist with registrations, question and answer (Q&A) sessions, directing delegates to their sessions, etc.

Assist with collating and analysing data

Assist with the creation/collation of databases

Assist with marketing and promotional activities via social media (Twitter/Linkedin) and other marketing channels.

To support each of the functions within The Head Office.

To undertake administrative tasks as assigned to support teams across the Company Service portfolio as required.

Assist asset management and stock control.

Deliver exceptional customer service, people, organisation and client relationship building skills.

Receiving and sending electronic communication.

Monitoring calls and communications.

Assisting HR, finance, training and other departments/sites.

Office housekeeping and meeting and greeting visitors

Working Week

Mon - Fri

9-5.00pm

Hours 37.5

Salary

155.62

Application Deadline Date

12/Feb/2021

Possible Start Date

12/Feb/2021

Personal Qualities

Commitment to the provision of high quality customer service and support.

Willingness to undertake training as required and to learn and develop new skills

Good personal organisation and administrative skills with the ability to self- organise and meet competing deadlines

Good attention to details

Presents and conducts self professionally

Ability to communicate effectively both verbal and written skill required.

Demonstrates Interest in business administration

Effective customer service skills with a willingness to accommodate customers positively and communicate positive and negative messages effectively with others

Ability to report and record accurately.

Understanding of the need for confidentiality and discretion.

Flexible approach to duties and working pattern.

A sensitive, positive, diplomatic and direct approach

Adaptable and reliable

Self-motivated

Team player

Skills Required

,Information Technology,Administration Skills,Communication Skills,Team Building Skills,Literacy Skills,Organisational Skills

Future Prospects

Sustained employment with further accredited training towards realistic opportunities to progress for the committed and ambitious individual

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