Apprentice Administration/Customer Service Support

GRABBIT & RUN COURIERS LTD · Competitive · Cambridge
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  • Answer incoming calls
  • Help quote enquiries via email and live chat
  • Take bookings and liaise with controller
  • Give jobs to drivers
  • Help and problem solve email, live chat and phone enquiries
  • Process jobs and proof of deliveries onto our software package
  • Monitor progress of UK overnight and international shipments via carrier's website
  • Use Microsoft Office, Excel and Word Software
  • Help with marketing and sales projects
  • Help with general administration
  • Undertake individual projects and help present them at team meetings
  • To enjoy what you do and at the end of the day, feel really good about the difference you've made
  • Personable
  • Can do attitude
  • Friendly
  • Helpful
  • Trustworthy
  • Passionate
  • Energetic
  • Willing to take on new challenges, able to learn from your mistakes

Skills Required :

  • Computer literate with working knowledge of Microsoft Office Software
  • Good telephone manner
  • Interpersonal skills
  • Good communicator

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