Administrator Apprenticeship - Assistant Administrator

Willow Childcare Centre · Competitive · Nationwide

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The Assistant Administrator will assist the Head of Centre and Business Manager in the effective administration of the Nursery and Out of School Club in accordance with the requirements of Woodford Schools Trust's policies and procedures, OFSTED National Standards and the standards incorporated within the Bristol Standard quality accreditation scheme.

Alongside daily tasks, as an apprentice the candidate will attend training and complete tasks in order to complete their Level 3 Business Administration Apprenticeship and will be supported by their Manager with carrying out off-the-job training.

Main Responsibilities will include:

+ To assist the Business Manager and Administrators as required

+ To provide a welcoming and professional first point of contact for families

+ To keep and maintain appropriate records in line with data protection regulations

+ To maintain excellent customer relations

+ To deal with enquiries

+ To collect payments from parents

+ To order supplies and equipment

+ To maintain the filing systems

+ To handle correspondence

+ To ensure high standards of safety, security and hygiene are maintained

+ To be responsible for safeguarding children in accordance with SWSCB procedures

+ To attend meetings and relevant further training, outside work hours if necessary

+ To maintain confidentiality

+ Previous experience in a complex administrative capacity

+ Previous experience of working with children and families

+ Ability to communicate clearly both verbally and in writing

+ Good Literacy, numeracy and computer skills

+ High levels of accuracy and attention to detail

+ Knowledge of Microsoft Windows applications including Office

+ Fully conversant with email and use of the internet

+ An understanding of Health and Safety

+ Maintenance of electronic childcare management systems

Personal Qualities:

+ A positive and proactive approach

+ A high level of interpersonal skills

+ Enthusiasm

+ Commitment

+ Honesty

+ Reliability

+ The ability to remain calm in a busy environment

+ An interest in children and families

Qualifications Required:

+ Grade C/4 (or equivalent) in English and Maths GCSE is desired.

+ Previous qualification in Business Admin (or a related subject) at Level 2 would be advantageous.

Future Prospects:

On completion of the apprenticeship, there may be an opportunity for full time employment within the company, subject to review.

Training to be Provided

+ Level 3 Businesss Administrator Apprenitceship

+ Level 3 Diploma in Businesss Administration

+ Functional skills in Maths & English if required

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