You have an understanding of the drivers behind market-moving stories and events. You're a solution-finder, with a real passion for providing exceptional customer service in a fast-paced environment. With a desire to build a career in a client-facing role, you understand the importance of credibility and building relationships!
Join our comprehensive Analytics & Sales summer internship program, where you will rotate between both departments over the course of ten weeks, gaining an insight into what our graduate role has to offer!
What is the role?
You will start with a week of classroom-based financial product and functionality training, to broaden your knowledge of the global financial markets and our market-leading Bloomberg solutions. After your training, you'll join a team where you'll immediately begin collaborating with interns on Analytics and Sales projects.
You'll have the opportunity to interact with clients, making valuable contributions by taking part in sales campaigns, promoting product features and prospecting for new business. Hands-on individual and group projects will allow you to experience how your full-time career could evolve.
To round out your experience, you'll attend lunch and learn sessions, designed to teach you about our diversified group, and there will be plenty of opportunities to meet Bloomberg leaders at a variety of networking events. Of course we also want to give you the chance to get to know your peers, so you'll also take part in volunteering activities and social events with interns from other departments.
We provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximise the value of Bloomberg's products.
On any given day we respond to over 12,000 queries in more than 15 languages. From educating a portfolio manager on Bloomberg’s risk management solutions to helping a trader use our functionality to discover new sources of market liquidity – the variety of problems we solve is immense.
Bloomberg is constantly innovating and Analytics plays a key role in ensuring clients are educated on new products and enhancements by proactively working closely to upskill them through technology, and delivering on-site training and seminars. We also work in conjunction with Enterprise Sales to deliver on strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter.
In Sales, we're the face of Bloomberg for our clients. Consultative and entrepreneurial, we manage client relationships, whilst striving to continually grow our revenue by identifying new business opportunities.
We spend our time with our clients, understanding their business goals and outpacing their expectations. Guided by curiosity and purpose, we work to understand their workflows and present them with the most appropriate solutions across our range of enterprise offerings.
We’re discovering new business leads by making prospecting calls and networking. We demonstrate how Bloomberg's product offering will help our clients make the best investment/trading/business decisions, making their day to day business smoother and more profitable.
You need to have:
- Business fluency in English as well as Spanish
- Strong critical-thinking and problem-solving skills
- A demonstrated interest in the financial markets and the aspiration to work in the financial services industry
- The resilience to learn and adapt quickly in a dynamic environment
- Real ambition to pursue a client-facing career, with a strong interest in relationship management and sales
- Outstanding communication skills (both written and verbal)
- Availability for the full 10-week duration of the internship from July - September 2021
- The ability to start in a full-time role in 2021 or 2022
We'd love to see:
- Work experience in a client facing role
- An interest in programming and an aptitude for technical skills